Need Help? 


Frequently Asked Questions

  • What is a Clothing Drop Spot?

    A Clothing Drop Spot is a solar powered, well lit kiosk where community members can donate gently used clothes, shoes, and accessories for reuse. Each location is monitored 24 hours a day and serviced daily by a dedicated Area Drop Spot Attendant to help keep the site clean, safe, and welcoming.

  • Where can I find a Clothing Drop Spot near me?

    Clothing Drop Spots are located at participating shopping centers. Visit our location finder to see Clothing Drop Spots near you.

  • When can I donate clothes at a Clothing Drop Spot?

    Clothing Drop Spots are open 24 hours a day, making it easy to donate whenever it fits your schedule.

  • What items can I donate?

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
  • Do my items need to be in perfect condition?

    Items do not need to be new, but they should be gently used, clean, and ready for reuse.

  • Can I donate shoes?

    Yes. Gently used shoes are welcome as long as they are clean and placed in a bag.

  • Do I need to tie shoes together?

    It is helpful to tie shoes together so pairs stay together, but it is not required. Please make sure shoes are clean and placed in a bag before donating.

  • How should I prepare my donation?

    Please place items in securely tied bags before placing them inside the chute. This helps protect the items and keeps the Drop Spot clean.

  • What items are not accepted?

    Please do not place furniture, breakable items, liquids, books, trash, or household goods inside the Clothing Drop Spot.

  • Do items need to fit inside the chute?

    Yes. Please make sure all items fit fully inside the chute and kindly avoid leaving any items outside the Clothing Drop Spot. This helps keep the area clean and welcoming for everyone.

  • What happens to the clothes, shoes, and accessories that are collected?

    Items collected are sold at low cost to families in Central America who depend on secondhand clothing to make a living. Reuse supports livelihoods, strengthens local markets, and keeps clothing in use longer.

  • Why is textile reuse important?

    Reusing clothes, shoes, and accessories extends the life of items that are already made. This reduces the need for new manufacturing and recycling processes, saving water, energy, and resources while lowering environmental impact and supporting communities that rely on secondhand.

  • Can I get a tax receipt for my donation?

    No. Clothing Drop Spots is operated by USAgain, a for profit company, so donations are not tax deductible. Your donation supports reuse, job creation, and environmental efforts, including planting one tree for every 10 bags collected.

  • Is it safe to donate at night?

    Yes. Clothing Drop Spots are well lit and monitored 24 hours a day, allowing you to donate whenever it is convenient while feeling safe and comfortable.

  • Is my personal information collected when I donate?

    Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.
  • What if the chute is full when I arrive?

    If the chute is full, please do not leave items outside. You may visit another nearby location or check back later. Our team services locations daily.

  • What if I accidentally donate something by mistake?

    If an item is accidentally donated, please contact us as soon as possible on the same day. While retrieval cannot be guaranteed, we will do our best to assist when possible.

  • Can I host a clothing or shoe drive to raise money?

    Yes. We support community hosted clothing and shoe drives that help schools, organizations, and local causes raise funds while promoting reuse. Hosting a drive is a great way to bring people together and support your group. Please contact us to learn more.

  • Are Clothing Drop Spots approved by the shopping centers where they are located?

    Yes. Every Clothing Drop Spot is placed with the permission and partnership of the shopping center owner or property manager. Locations are thoughtfully selected to provide safe and convenient access for the community.